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Frequently Asked Questions

FAQs

Where are you located and what is your availability?

My office is located in Brea, California and I also offer virtual sessions across California and Arizona. My practice hours are Monday - Thursday, 11 am - 6 pm (last appointment, 5 pm).  Please schedule a consultation to further discuss scheduling. 

I'm not sure I need therapy, and/or this will be my first time in therapy...

Everyone needs support now and then; if you find that you're struggling to manage, you could benefit from support. People come to therapy for all sorts of reasons, including work stress, trauma, relationship issues, life transitions, and self-exploration.  Therapy creates space for you to work through problems, discover your strengths, and gain a sense of power over your life.  There is no wrong time, reason, or explanation to see a therapist.  If you're reading this, you've already built up a great amount of courage in taking the first step. Reach out today to get started. 

How long are sessions?

Initial assessment sessions are 60 minutes long, and individual therapy sessions are 50 minutes long.

What are your session fees?

Individual intake assessment: $200

50-minute individual therapy session: $175

How do I know if I have out-of-network benefits?

This is easy! Just call your insurance company and ask them if your plan includes out-of-network benefits.  If you do have out-of-network benefits, ask your insurance company the following questions:

  1. What is my deductible? How much of my deductible have I met this year?

  2. Is pre-approval required before obtaining out-of-network services in order to be reimbursed?

  3. How do I obtain reimbursement for therapy with an out-of-network provider? How do I submit claim forms for reimbursement?

  4. If I submit a claim, will I be reimbursed the full amount I paid or a portion? (If they ask for codes, you can give them 90791 for the initial assessment and 90834 for individual sessions).

*Here is a helpful article with more information*

How do I get started?

Everyone must complete a consultation to get started so we can make sure we're a good fit.  During our call, we can talk more about your needs and how I can support you in therapy. Please click here to schedule your complimentary 15-minute consultation.

Do you offer in-person or telehealth appointments?

I offer in-person therapy in Brea, California, and online therapy for anyone in California or Arizona.  Due to license restrictions, I'm unable to meet with clients who are not located in California or Arizona. 

How frequently will we meet?

Research is clear that weekly sessions lead to better outcomes. Clients benefit from weekly sessions for a number of reasons, such as stronger alliance with the therapist, spending more time in session on underlying dynamics rather than “catching up,” and more focused attention on learning and practicing skills outside of therapy. For these reasons, we will meet at least weekly until you’ve met your goals. If we decide together that you would benefit from more frequent therapy, then we can schedule sessions more often.

How long will I be in therapy?

Every client is different. It’s a common thing for clients to feel significant relief after only a few sessions, usually because the act of starting therapy gives a boost in hopefulness. However, I have found that problems that have developed and grown over the course of many years cannot be solved within a few weeks. Part of my process is to regularly ask you what your goals are and how you’re progressing toward them. You get to decide how long you come to therapy, and our conversations about your progress will help you decide.

Do you accept insurance?

Yes, I am in-network with Aetna, Optum, and United Healthcare, Oscar, Oxford, Meritian, UMR, and UHC Student Resources.

What is your cancellation policy?

If you need to cancel, please do so within 48 hours of your scheduled appointment to allow others access to scheduling and to avoid cancellation fees.  If you do not cancel your appointment within 48 hours of your scheduled appointment or do not show up for your appointment, you will be charged your full session fee.  Appointments that are cancelled in less than 48 hours may be rescheduled on the condition that the cancellation was due to an emergency.

What forms of payment do you accept?

I accept all major credit cards through a secure third-party payment system, IvyPay.  I ask that all clients keep an active card on file to cover additional fees incurred including, cancelled appointments, documentation requests, etc.

OON
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